Episode 366

#366: How Enriching Your Data Can Transform Your Customer Loyalty with Cheetah Digital.

Published on: 13th April, 2023

"Data enrichment" can dramatically improve your customer's experience, regardless of how much or how little marketing technology already exists in your business.


This is the compelling concept we learn on today's episode with Jamshed Mughal, Global Vice President of Strategy and Services for Cheetah Digital, part of the Marigold Group.


Jamshed has worked for some of the biggest technology companies in the world, and in this episode, he shares his global perspective and advice on how brands can increasingly achieve loyalty as an outcome with customers, whether or not they have a structured loyalty program.


Jamshed also reminds us of the differences between zero-party data and first-party data and the value of capturing both of these for your business.


Listen to learn all about data enrichment with Jamshed Mughal, from Cheetah Digital by Marigold.


This episode is sponsored by Cheetah Digital by Marigold.


Show Notes:

1) Jamshed Mughal: Global Vice President of Strategy and Services

2) Cheetah Digital by Marigold

3) Article: Digital Driving Growth in KFC China

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About the Podcast

Let's Talk Loyalty
“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals.

If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world.

Check out our website on: http://www.letstalkloyalty.com/

About your host

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Paula Thomas

Paula Thomas is the Founder and CEO of Let’s Talk Loyalty and Loyalty TV

Paula Thomas is an award-winning podcaster who founded the “Let’s Talk Loyalty” podcast and business in 2019, and Loyalty TV in 2023.

She has over twenty-five years blue-chip marketing experience, including almost a decade leading consumer loyalty programmes in multiple sectors including telecommunications, the energy sector, banking and airline loyalty programmes.

She is from Ireland and lives in Dubai.

Paula is a former judge for the “International Loyalty Awards”, and the author of the book “Driving Loyalty in Convenience Retail”.

She holds an Executive MBA from Smurfit Business College, one of Ireland’s top universities, and is a “Certified Loyalty Marketing Professional”.