Episode 101
#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme
Running a loyalty programme can be challenging in many ways so who can you turn to for advice, a second opinion and access to global loyalty brain power when you need it?
One place is the "Customer Strategy Network" or CSN, of which I'm delighted to be a member.
CSN is a global organisation of loyalty practitioners and in this short episode I summarise my conversation with Nick Chambers who leads the CSN and share the types of loyalty projects the CSN typically supports.
Show Notes:
3) Let's Talk Loyalty Episode #19 with Customer Strategy Network
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This episode is sponsored by Phaedon.
Visit their website to learn more about how they're powering the world's most beloved loyalty programs at www.wearephaedon.com